IT Support Pricing Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Support Level *Bronze (Email Support)Bronze (Email Support)Silver (Telephone/Remote Support)Gold (Next Business Day Onsite)Platinum (3 Hours Onsite Response)Bronze Support: Email-based AI support. We’ll respond within 3 working hours — usually much faster. Available Monday to Friday, 8am to 6pm (excluding bank holidays).AI Support Addition *No AI SupportNo AI SupportAdd AI Support (+25%)Add AI Support: Comprehensive AI assistance alongside your IT support. Adds 25% to your support package.Support Hours *Standard Support (Level 1)Standard Support (Level 1)Extended Weekday & Saturday Support (Level 2)Full 365-Day Support (Level 3)Standard Support (Level 1): 8am to 6pm, Monday to Friday (excluding Bank Holidays). This suits most of our business clients, offering reliable coverage during the busiest times of the working week. Level Devices Support Contract Duration *1 Month1 Month3 Months6 Months12 Months24 Months36 Months48 Months60 MonthsStandard Support (Level 1): 8am to 6pm, Monday to Friday (excluding Bank Holidays). This suits most of our business clients, offering reliable coverage during the busiest times of the working week.Number of Servers *First server: 3x additional device cost. Additional servers: 2x additional device cost each. Number of Devices *Base price includes 2 devices.Additional devices are charged at tiered rates: 3-10 devices: 25% of base price per device 11-25 devices: 20% of base price per device 26+ devices: 15% of base price per device Submit for Pricing