Service Terms & Conditions

Welcome to Chipfixers Infotech, your trusted partner for cutting-edge IT and AI solutions. By accessing our services or website, you agree to these comprehensive Terms and Conditions designed to ensure a secure and transparent experience for all our clients.

CHIPFIXERS INFOTECH TERMS AND CONDITION

Welcome to Chipfixers Infotech. These Terms and Conditions govern your use of the website [Your Website URL, e.g., chipfixersinfotech.com] and all services provided by Chipfixers Infotech. By accessing or using our website or engaging our services, you agree to be bound by these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website or services.

Introduction to Chipfixers Infotech

Chipfixers Infotech is a leading provider of comprehensive IT and AI support services for businesses and individuals. We are committed to delivering cutting-edge solutions and reliable support. These terms outline the rules and regulations for the use of our services and website.

Services Offered

Chipfixers Infotech offers a wide range of IT and AI support services, including but not limited to:

Cyber Security:
Cybercrime is evolving rapidly, targeting not just large companies but also individuals and small businesses. Hackers use sophisticated tactics like phishing, keylogging, and exploiting weak passwords or outdated software. Personalised phishing emails, often crafted from information found online, are harder to spot than ever.
Disaster Recovery:
Disaster recovery is a crucial element for every business. It safeguards your operations, ensuring that you’re ready to tackle unforeseen events without significant setbacks. By having a solid recovery plan in place, you can minimize downtime and protect your valuable data, leading to greater peace of mind.
AI Support and Web Design:
We provide AI Support and Web Design for professionals and small businesses that may have felt the pricing of these was beyond them. Both AI support starts from as little as £30 per month, and a fully functional business website starts from £50 per month. Our web design services include keeping existing websites up to date and making any changes you are unable to do yourself.
Upgrading and Installation:
We can build custom high-performance PCs/servers, incorporate multi-core processors, high-speed RAM, NVMe storage, and higher-end cooling solutions. We can even carry out a full network installation from 2 to 100 PCs with properly terminated cables, test connections, and implement network security measures.

Website Usage and Prohibitions

You are permitted to use Chipfixers Infotech Site for lawful purposes only. Any unauthorized use of the website is strictly prohibited. This includes, but is not limited to:

– Introducing viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material.

– Attempting to gain unauthorized access to our site, the server on which our site is stored, or any server, computer, or database connected to our site.

– Engaging in any activity that interferes with the proper working of the website or our services.

– Collecting or storing personal data about other users without their express consent.

Pricing and Payment Terms

Service prices for standard offerings are clearly listed on our website. For custom projects, a detailed quote will be provided. Unless otherwise agreed upon in writing, all payments for services must be made in advance. We accept payments via PayPal, bank transfer, or other approved methods.

Cancellations and Refunds

Monthly Support Services:

You may cancel monthly support subscriptions with a minimum of 30 days’ written notice to Chipfixers Infotech.

Refunds for Unused Services:

Refunds for unused services are issued at the sole discretion of Chipfixers Infotech and are subject to our internal refund policy. Specific details regarding refund eligibility and process will be provided upon request or outlined in your service agreement.

Consumer Cooling-Off Period (Applicable under UK Regulations):

In accordance with applicable consumer protection regulations (e.g., UK Consumer Contracts Regulations), consumers may have the right to cancel contracts for services within 14 days of entering into the agreement, without giving any reason.

Exceptions to the Cooling-Off Period:

The right to cancel during the cooling-off period generally does not apply in the following circumstances:

Custom-Made Services:
Services that are significantly customized or personalized to your specific requirements, such as bespoke AI application development, tailored software solutions, or specialized IT infrastructure design exclusively for your use.
Digital Content:
Where you have expressly consented to the immediate delivery of digital content during the cooling-off period and acknowledged that this consent results in the loss of your cancellation rights.
Services Fully Performed:
Where the services have been fully performed with your express consent and acknowledgment that you would lose your right to cancel once the service is complete.

Process for Exercising Cancellation Rights:

To exercise your right to cancel within the applicable cooling-off period, you must clearly inform us of your decision. This can be done via a clear statement (e.g., a letter sent by post or an email) using the contact details provided in Section 9.

Effects of Cancellation (during Cooling-Off Period):

If you cancel within the applicable cooling-off period, we will reimburse all payments received from you, less a reasonable amount for the portion of services already provided proportionate to the full coverage of the contract.

Service Commencement Agreement:

For certain applicable services, particularly those involving custom development or immediate digital content delivery, you may be asked to sign a Service Commencement Agreement. This agreement will acknowledge:
– Your request for service delivery to begin during any applicable cooling-off period.
– Your understanding that custom-developed solutions may be exempt from standard cancellation rights.
– Your consent to waive cancellation rights for digital content upon its delivery.

Exceptions to the Cooling-Off Period:

The right to cancel during the cooling-off period generally does not apply in the following circumstances:

Limitation of Liability

Chipfixers Infotech provides its services with reasonable care and skill. However, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
– Your access to or use of or inability to access or use the website or services.
– Any conduct or content of any third party on the website.
– Any content obtained from the website.
– Unauthorized access, use, or alteration of your transmissions or content. This limitation applies whether based on warranty, contract, tort (including negligence), or any — other legal theory, whether or not we have been informed of the possibility of such damage.

Data Protection and Privacy

At Chipfixers Infotech, we are committed to protecting your privacy and personal data. We comply with all applicable data protection laws and regulations, including the UK General Data Protection Regulation (GDPR) and other relevant Indian data privacy laws (e.g., Digital Personal Data Protection Act, 2023, once effective and applicable). Please refer to our comprehensive Privacy Policy for detailed information on how we collect, use, process, store, and protect your personal data.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of respected country. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located at respective place of business.

Disclaimer of Warranties

The information provided on this website CHIPFIXERS INFOTECH for general informational purposes only. While Chipfixers Infotech strives to keep the information up-to-date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

External Links

Through this Site, you may be able to link to other websites which are not under the control of Chipfixers Infotech. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. We are not responsible for the content or practices of any third-party websites.

Website Availability

Every effort is made to keep the Site up and running smoothly. However, Chipfixers Infotech takes no responsibility for, and will not be liable for, the Site being temporarily unavailable due to technical issues beyond our control.

Professional Advice

The information provided on this Site should not be considered as professional advice. For specific advice related to your situation, especially concerning legal, financial, or technical matters, please consult with a qualified professional in the relevant field.

Copyright and Intellectual Property

Unless otherwise stated, Chipfixers Infotech owns the intellectual property rights in the website and material on the website, including but not limited to text, graphics, logos, images, software, and content. All these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal, non-commercial use, subject to the restrictions set out below and elsewhere in these terms and conditions. You must not:

– Republish material from this website (including republication on another website).
– Sell, rent, or sub-license material from the website.
– Reproduce, duplicate, copy, or otherwise exploit material on our website for a commercial purpose.
– Edit or otherwise modify any material on the website.
– Redistribute material from this website, except for content specifically and expressly made available for redistribution (e.g., newsletters).

Changes to These Terms and Conditions

Chipfixers Infotech may revise these Terms and Conditions at any time by updating this page. We will notify you of any significant changes by posting the new Terms and Conditions on this page. By using this Site, you are agreeing to be bound by the then-current version of these Terms and Conditions. It is your responsibility to review these Terms periodically for changes.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, our services, or anything else, please do not hesitate to contact us:
please contact us at: support@chipfixersinfotech.com